1. How do I schedule after subscribing to TidyPass?

As soon as you subscribe, our TidyPass Scheduling Manager will reach out immediately via phone and email to personally assist you in setting up your cleaning schedule, or you can email, call or text your TidyPass Scheduling Manager at the email address and phone number listed at the bottom of each page and on the (Contact) page. Whichever Method suits your needs best! Once your schedule is confirmed, it remains in place, and you’ll receive automated reminders before each appointment. If you ever need to modify, reschedule, or adjust your services, your dedicated Scheduling Manager is available 24/7 to accommodate your needs, ensuring a seamless and hassle-free experience.

2. What’s the difference between the TidyPass Essentials, Plus and Elite plans?

Each TidyPass plan is designed to provide different levels of service based on your needs:

• TidyPass Essentials Plan – Ideal for routine maintenance cleanings at a discounted rate with a low-cost subscription fee, giving you the peace of mind of not feeling like you’re obligated to use your services on a weekly basis.

• TidyPass Plus Plan – Includes deeper cleaning services and access to add-ons at reduced pricing, with the ability to maintain your services on a weekly basis if needed.

• TidyPass Elite Plan – Our most comprehensive package, covering deep cleans, premium add-ons, and the highest savings on all services. It allows you to have any service, whenever you need it! The frequency of the offered services allows you to never have to worry, you are 100% covered with any service, at any time.

No matter which plan you choose, you’re saving significantly compared to booking one-time cleanings and even recurring services with any other cleaning company!

3. Are there any hidden fees or long-term contracts?

Absolutely not! TidyPass operates on a flexible, no-contract subscription model. You’ll never encounter hidden fees, and you can upgrade, downgrade, or cancel at any time. We believe in transparent pricing and providing unbeatable value.

4. Can I customize my cleaning services within my plan?

Yes! While each plan includes a standard set of services, you can customize your cleaning experience by adding extra services (like window cleaning, upholstery, or deep cleaning) at exclusive subscriber discounts. Our team will work with you to ensure your cleaning plan fits your exact needs.

5. What happens if I need to reschedule or skip a cleaning?

We understand that schedules change! If you ever need to reschedule, skip a cleaning, or adjust your service, simply contact your TidyPass Scheduling Manager anytime. We offer 24/7 support, and we’ll work with you to find a convenient new time. Also, your cleanings roll over up to 3 months, ensuring that you never lose out on the value of your subscription. It’s our way of making sure you get the most out of your TidyPass membership, no matter what life throws your way.