1. How do I schedule after subscribing to TidyPass?

As soon as you subscribe, our TidyPass Scheduling Manager will reach out via phone and email to personally assist you in setting up your cleaning schedule. Once your schedule is confirmed, it remains in place, and you’ll receive automated reminders before each appointment. If you ever need to modify, reschedule, or adjust your services, your dedicated Scheduling Manager is available 24/7 to accommodate your needs, ensuring a seamless and hassle-free experience.

2. What’s the difference between the Starter, Premium, and Elite Plans?

Each TidyPass plan is designed to provide different levels of service based on your needs:

• Starter Plan – Ideal for routine maintenance cleanings at a discounted rate.

• Premium Plan – Includes deeper cleaning services and access to add-ons at reduced pricing.

• Elite Plan – Our most comprehensive package, covering deep cleans, premium add-ons, and the highest savings on all services.

No matter which plan you choose, you’re saving significantly compared to booking one-time cleanings and even recurring services with any other cleaning company!

3. Are there any hidden fees or long-term contracts?

Absolutely not! TidyPass operates on a flexible, no-contract subscription model. You’ll never encounter hidden fees, and you can upgrade, downgrade, or cancel at any time. We believe in transparent pricing and providing unbeatable value.

4. Can I customize my cleaning services within my plan?

Yes! While each plan includes a standard set of services, you can customize your cleaning experience by adding extra services (like window cleaning, upholstery, or deep cleaning) at exclusive subscriber discounts. Our team will work with you to ensure your cleaning plan fits your exact needs.

5. What happens if I need to reschedule or skip a cleaning?

We understand that schedules change! If you ever need to reschedule, skip a cleaning, or adjust your service, simply contact your TidyPass Scheduling Manager anytime. We offer 24/7 support, and we’ll work with you to find a convenient new time.